0709 813 800

ACADEMIC QUALITY ASSURANCE OFFICER

Careers

JOB OBJECTIVE

  • The job holder will be responsible for coordinating and supporting the development, implementation, monitoring, and continuous improvement of academic quality assurance systems, policies, and procedures to ensure the University delivers high-quality academic programs in compliance with national and international standards and in line with the University’s vision and Mission.

DUTIES AND RESPONSIBILITIES:

  • Coordinate internal and external quality assurance processes for academic programs (approval, review, accreditation, and self-assessment audits).
  • Monitor the implementation of curriculum delivery and assessment in line with approved standards and guidelines.
  • Ensure compliance with guidelines from regulatory and accreditation bodies (e.g. CUE, TVETA, KNQA).
  • Contribute to the development, review and implementation of academic quality assurance policies, procedures and manuals.
  • Advise academic departments on quality assurance matters and good practices.
  • Design and implement academic quality audit tools and performance indicators.
  • Collect and analyse data on academic performance, student feedback, graduate tracer studies, and other quality metrics.
  • Organise training workshops and sensitisation sessions for faculty and staff on quality assurance principles, standards, and processes.
  • Prepare periodic quality assurance reports for internal use and for submission to regulators and stakeholders.
  • Maintain comprehensive records of academic audits, reviews, and quality enhancement activities.
  • Support institutional self-assessments, benchmarking exercises, and preparations for institutional audits or reviews.
  • Participate in national and international quality assurance networks and collaborations.
  • Any other duties and responsibilities that may be assigned by the supervisor.

QUALIFICATIONS AND EXPERIENCE

  • A Master’s degree in Education, Quality Assurance, Curriculum Development or a related field from an accredited/recognised institution.
  • 3–5 years’ work experience in quality assurance, academic administration or higher education policy.
  • Familiarity with university regulatory frameworks and accreditation requirements in Kenya or the relevant context.

WORK EXPERIENCE

OTHER SKILLS AND COMPETENCIES

  • Strong understanding of quality assurance frameworks in higher education.
  • Excellent analytical, planning, and organisational skills.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with academic and administrative staff.
  • High attention to detail and commitment to continuous improvement.
  • Proficiency in data analysis and quality management systems.

HOW TO APPLY

Interested candidates who meet the above requirements should submit an application letter, a detailed CV including three referees, academic & professional certificates and a clear copy of your Kenya National ID and KRA PIN certificate via the linked form by 30th June, 2025.

Only shortlisted candidates will be contacted.

Head of Human Capital Management,
KCA University,
P.0. Box 56808-00200,
Nairobi, Kenya
Website: www.kcau.ac.ke