Information Communication Technology

It ensures the availability and reliability of network infrastructure, computer systems, software applications, and digital resources necessary for teaching, research, and administrative operations.

The ICT Department at KCA University (KCAU) is responsible for providing information and communication technology (ICT) services to the university community. The ICT Department plays a vital role in supporting the university’s mission and vision by providing a reliable and secure ICT infrastructure, developing and implementing ICT solutions, and providing ICT training and support to the university community.

Introduction

The Department of ICT is responsible for the Design and Implementation of the overall University ICT strategy and it discharge its mandate as described in the University Statutes. Its strategic goals is always aligned to those of the University. The Department is be headed by the Head of ICT (HOICT), Dr. Paul Abuonji (Ph.D) who reports to the Deputy Vice-Chancellor – Finance, Planning & Development (DVC, FPD), Prof. Damiannah M. Kieti Manono.

The Head of ICT is supported by respective managers in charge of Enterprise Applications; ICT Support Services, ICT Networks and Systems Administration, and Data Protection officer.

The Strategic ICT Infrastructure

  • The server room/ data center
  • Enterprise Resource Planning (ERP)
  • Network infrastructure (LAN and WAN)
  • Unified Threat Management (UTM) and other Security systems
  • Email System
  • University Websites
  • Learning Management System (LMS)
  • Online Examination Systems
  • Ensure e-waste disposal in accordance with socially acceptable environmental guidelines

Vision

To apply best practices of quality assurance to enable the quality of education at KCA University to attain the highest international standards

Mission

To apply best practices of quality assurance to enable the quality of education at KCA University to attain the highest international standards.

The Role of the ICT Department

  • Improve teaching and learning through use of Innovative Learning Technologies (ILTs
  • Provide infrastructural support for Virtual Learning Environments (VLEs)
  • Centrally manage the University ERP and ensure continuity
  • Provide Helpdesks and end-user support to enable students and staff use ICT effectively
  • Extend access to learning through e-Learning support for distance learning
  • Support researchers by providing access to online resources and training on relevant courses
  • Integrate administrative and ERP systems to facilitate planning and decision making
  • Provide office productivity tools and facilities
  • Maintain efficient and effective ICT services at prescribed levels and standards
  • Ensure security of systems as per the University policy
  • Protect systems against fraud and damage
  • Ensure clear lines of authority and delegated responsibility in shared systems
  • Sustain ICT training and capacity building programmes to empower end-users
  • Benchmark bandwidth service performance levels with best practices internationally
  • Ensure e-waste disposal in accordance with socially acceptable environmental guidelines

Services offered

In a bid to realize this mandate, the ICT offers the following services: –

  • Information Systems Development and deployment
  • Communication & Network Infrastructure services
  • User Support and Maintenance Services
  • Consultancy, Innovation and R&D

Strategic goals

  • To develop and implement an evolutionary ICT policy and strategy that is sensitive to emerging technologies and responsive to changing needs and practices
  • To guarantee the security of ICT resources and the safety of people working in ICT environments
  • To enhance skills to develop, implement, support and exploit ICT resources effectively and efficiently
  • To provide quality network infrastructure and improve student & staff access to ICT services in line with University priorities
  • To ensure that business systems accommodate and facilitate changes in business practice that reflect changing institutional, staff and student needs
  • To advance the need for adequate and sustainable ICT funding from within the University and develop capacity to attract external resources.

ICT Managers

The Head of ICT is supported by the following managers and officers

Manager Enterprise Applications

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James Wachira

Manager Enterprise Applications

Manager ICT Support Services

Kenneth-Nganga-Profile-Pic

Kenneth Nganga

Manager ICT Support Services

Manager Network & Security

Geoffrey Njoga

Manager Network & Security

Data Protection Officer

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Joshua Omanyo

Data Protection Officer

Meet The Enterprise Applications

James Wachira

Manager Enterprise Applications

Kenneth Gatobu

Application Developer

Joseph Kombe

Application Developer

Collins K. Bii

Application Developer

Jevinarlys Khamasi

Application Developer

Kiriago Elijah

Webmaster

Meet The Network & Security Team

Geoffrey Njoga

Manager Network & Security

Marcus Etyang

Assistant Network Adminstratorr

Ngatia Mukere

ICT Support

Meet The ICT Support Team

Kenneth Nganga

Manager ICT Support Services

Eliud Naisho

ICT Support

Tonny Wamula

ICT Technician

Benjamin Sogoh

ICT Support Technician

James Ekadakada

ICT Officer- Kitengela Campus

Ismael Saidi

ICT Officer- Western Campus

Robert Mwangi

ICT Technician – SoT

Contact Information

Address
KCA University
Department of Information Communication Technology (ICT)
Thika Road, Ruaraka
P.O. Box 56808 – 00200, Nairobi
Mob: +254 (0) 710 888 022
Tel: +254 20 8561803 / 8561808