Designation
Deputy Vice-Chancellor, Strategy, Finance and Operations
E-mail Address
dkieti@kcau.ac.ke
Academic Qualification
- 2005 – 2008: PhD. in Tourism Management, Moi University
- 1999 – 2000: MSc. In Services Management, Christelijke Hogeschool Noord (CHN)- Netherlands
- 1992 – 1996: Bachelor of Science in Wildlife Management, Moi University
Membership of Professional Bodies/Associations
- ATLAS Africa
- Ecotourism Kenya
- Tourism Professional Association (TPA), Kenya
Profile
Prof Kieti is the Deputy Vice-Chancellor – Strategy, Finance and Operations (DVC-SFO) at KCA University.
She is an Associate Professor and tourism expert with over 25 years of experience in teaching, research and consultancy in tourism, wildlife and related fields. Her extensive academic and leadership experience includes serving as Head of the Department of Tourism and Tour Operations Management and Dean of the School of Tourism, Hospitality and Events Management at Moi University. She is currently the Deputy Vice-Chancellor, Strategy, Finance and Operations, with a mandate to oversee financing, human resourcing, marketing and branding, ICT, and physical infrastructure development in line with the University’s vision, mission, core values, and strategic direction.
In recognition of her leadership and enterprise in managing the School of Tourism, Hospitality and Events Management, she was awarded the Chancellor’s Excellence in Service Award in December 2017. In September 2020, she was appointed as a Leadership Council Member of the Sustainable Development Solutions Network, Kenya.
She has supervised 16 PhD candidates and more than 36 Master’s candidates to completion. She has authored over 20 journal articles and seven book chapters and has served as an external examiner for 14 universities and two colleges. She is the founding Editor of the African Journal of Tourism and Hospitality; she has served as a peer reviewer for several refereed journals and for the Commission for University Education, Kenya.
Her research and consultancy experience encompasses a broad range of areas, including tourism product development, wildlife-based tourism, community-based tourism, small and medium-sized tourism enterprise development, tourism management planning, tourism curricula development, tourism training and research, sustainable tourism, conservation and pro-poor tourism.
Research Interest
- Tourism planning and development
- Tourism and poverty reduction
- Wildlife-based tourism
- Natural resources conservation
- Community-based tourism
- Sustainable tourism
- Tourism resilience
- Quality Management systems
- Tourism entrepreneurship
Selected Publications: Books, Refereed publications & Non Refereed publications
Book Chapters
- Pratima, S., Ann, N., Masila, P., Kieti, D., Tom, B., Nthiga, R., Ng’oriarita, J. P. & Kiage, E. O. (2022). UNDERTAKING RESEARCH AMONG MARGINALISED TOURISM COMMUNITIES IN KENYA: AN IMPORTANT METHODOLOGICAL LESSON in Booyens, I. & Brouder, P. (Eds). Handbook of Innovation for Sustainable Tourism. Edward Edgar Publishing
- Kieti, D. (2017). Typology of Community-Based Tourism. In Jones, E. & Wishitemi, B. E. (eds). Community-Based Tourism Initiatives: Lessons for Best Practice in Sub-Saharan Africa, Pages 45-60. Moi University Press: Eldoret, Kenya
- Mugo, T. & Kieti, D. (2017). Tourism Planning, Policy Formulation and Community Based Tourism. In Jones, E. & Wishitemi, B. E. (eds). Community-Based Tourism Initiatives: Lessons for Best Practice in Sub-Saharan Africa, Pages 62-71. Moi University Press: Eldoret, Kenya
- Jensen, O., Lindberg, F., Kieti, D. M., Amo, B. W. & Nampushi, J. S. (2017). How Local Traditions and way of living influence Tourism: Base Camp Explorer in Maasai Mara, Kenya and Svalbard, Norway. In Chen, J. S. & Prebensen, N.K. (eds). Nature Tourism pages 68-81. Routledge: UK.
- Kieti, D. M., Okello, M. M. & Wishitemi, B. E. (2014). Kenya’s Domestic Tourism: Motivation, Development and Trends. In Rieucau, J. (ed). Beyond the safari. The third cycle of the tourism revolution in Kenya.
- Akama, J. S. & Kieti, D. M. (2013). Tourism Development in Developing Countries. A Case Study of Mombasa Resort in Kenya. In Akama, J. S. eds. TOURISM DEVELOPMENT IN KENYA: Critical issues, challenges and alternatives in the new millennium. Pp. 223-232. East African Educational Publishers Ltd. Nairobi
- Kieti, D. M. & Akama, J. S. (2013). The Efficacy of Tourism as a Tool for Poverty Reduction among the Il Ngwesi Maasai in Kenya. In Akama, J. S. eds. TOURISM DEVELOPMENT IN KENYA: Critical issues, challenges and alternatives in the new millennium. Pp. 233-249. East African Educational Publishers Ltd. Nairobi
Refereed Journal Articles
- Ilies, , A.; Caciora, T.; Marcu,F.; Berdenov, Z.; Ilies, , G.; Safarov, B.; Hodor, N.; Grama, V.; Shomali,M.A.A.; Ilies, D.C.; Gaceu, O.; Costea, M. and Kieti, D. (2022). Analysis of the Interior Microclimate in Art Nouveau Heritage Buildings for the Protection of Exhibits and Human Health. Int. J. Environ. Res. Public Health 2022, 19, 16599. https://doi.org/10.3390/ijerph192416599
- Grama, V.; Ilies, G.; Safarov, B.; Ilies, A.; Caciora, T.; Hodor, N.; Ilies, D.C.; Kieti, D.; Berdenov, Zh.; Josan, I.; et al (2022). Digital Technologies Role in the Preservation of Jewish Cultural Heritage: Case Study Heyman House, Oradea, Romania. Buildings 2022, 12, 1617. https://doi.org/10.3390/buildings12101617
- Mungai, M., Kieti, D. M., Cheloti-Mapelu, I. (2021). The Tourism Education and the tourism industry imbalances: A review of Skills, Curriculum Proponents and the way forward. European Journal of Hospitality and Tourism Research,
9 (3): 14-26.
- Kieti, D. M., Nthiga, R., Plimo, J., Sambajee, P., Ndiuini, A. Kiage, E., Mutinda, M. & Baum, T. (2020): An African dilemma: Pastoralists, conservationists and tourists – reconciling conflicting issues in Kenya. Development of
Southern Africa, DOI: 10.1080/0376835X.2020.1747988.
- Sawe, B. J., Kieti, D. & Wishitemi, B. (2018). A conceptual Model of Heritage Dimensions and Agro Tourism: Perspective of Nandi County in Kenya. Research in Hospitality Management, 8 (2), p. 101-105.
- Sepula, M.B., Kieti, D. M., Korir, J. C., Cheloti-Mapelu, I & Bello, F. G. (2018). Does Grading Standard Dimensions of Hotel Rating System predict customer satisfaction? Empirical evidence from Malawi. Journal of Tourism and Hospitality
Management, 6(2):149-163
- Muchiri, M. J., Kieti, D. M. & Nthiga, R. W. (2018). Effect of stereotypes created by movies on the satisfaction of tourists with movie induced tourism (MIT). African Journal of Hospitality, Tourism and Leisure, 7(4).
- Bor, T. B., Kieti, D. M. & Rotich, D. J. (2018). Hotel choice attributes and demographic characteristics of tourists in North Rift Region, Kenya. African Journal of Hospitality, Tourism and Leisure.
- Muchiri, M. J., Kieti, D. M. & Nthiga, R. W. (2018). The availability of interpretation media and tourists’ satisfaction with movie induced tourism in Kenya. International Journal of Tourism and Hospitality Reviews, 5 (2), 244-252.
- Wishitem, B. E., Momanyi, S., Benard, O., Kieti, D. & Ipara, H. (2017). Critical analysis of Eco-lodges’ Sustainability Practices: Policy Implications. African Journal of Tourism and Hospitality, 2 (1): 67-78.
- Nga’ng’a, W. E.K., Lagat, C. & Kieti D. (2016). Moderating effects of competitive intensity on the relationship between customer orientation and performance of hotels in Kenya. Journal of Marketing and Consumer Research, 25: 8-16.
- Razia, B., Kieti, D. & Maru, L. (2015). The moderating effect of Organizational Processes on the relationship between Organizational structure and Organizationla Effectiveness in Universities in Kenya. Journal of Business and Management,
17 (9): 79-88.
- Olubulyera, P. K., Ipara, H. & Kieti D. (2015). The connection between the length of residence and residents’ attitudes towards cultural tourism development at Kogelo, Kenya. International Journal of research in Management and
Social Sciences, 1 (1): 12-19.
- Mugo T., van der Duim R., Visseren-Hamakers I., & Kieti D. (2014). Governing landscapes through networks of partnerships: Lessons from Amboseli, Kenya. The XXXIV Sunbelt Social Networks Conference, Tradewinds Beach Resort, St.
Petersburg, Florida, U.S.A. 18 -23, February 2014.
- Kieti, D. M., & Magio, K. O. (2013). The ethical and local resident perspectives of slum tourism in Kenya. Advances in Hospitality and Tourism Research, 1 (1): 1-21
- Kieti, D. M., Wamaitha, A., Mugo, T. & Manono, G. (2013). Measuring Tourist Satisfaction with Quality of Services provided in Marine Protected Areas, Kenya. African Journal of Tourism and Hospitality, 1 (1): 101-120.
- Obombo, K. M., Kieti, D. M. & Imbaya, B. O. (2013). Attitudes and Perceptions of Local Residents towards the Development of Slum Tourism in Kibera Slums, Nairobi, Kenya. African Journal of Tourism and Hospitality, 1 (1): 39-54.
- Maru, L. & Kieti, D. (2013). Profiling Tour Operator Firms and their Economic Performance in the Coast Tourism Region of Kenya. International Journal of Education and Research, 1 (7).
- Kieti, D., Nyakaana, J. B. & Mugo, T. (2012). Embracing Pro-poor strategies in Community Tourism Enterprises: the case of Il Ngwesi Community Group Ranch, Kenya. Tourism, Conservation and Development (Special Issue), 11 (2): 1-15.
- Okello, M. M., Kenana, L. & Kieti, D. (2012). Factors influencing domestic tourism for urban and semi-urban populations around Nairobi National Park, Kenya. Tourism Analysis, 17: 79 – 89.
- Kieti, D., Jones, E. & Wishitemi, B. (2009). Alternative models of community tourism: Balancing economic development and the aspirations of the poor. Tourism Review International (Special Issue), 12.
- Nyakaana, J. B., Kieti, D. & John, S. A. (2008). Community-based wetland resource management for wealth creation through ecotourism development in the Lake Victoria region. Thematic proceedings of ATLAS Africa Conference.
- Akama, J. S. & Kieti, D. M. (2007). Tourism and Socio-economic Development in Developing Countries: A Case Study of Mombasa Resort in Kenya. Journal of Sustainable Tourism, 15 (6):735-748.
- Akama, J. S. & Kieti, D. M. (2006). The role of Local Communities in Tourism Product Rejuvenation and Cultural Tourism Development in Kenya. A case study of the Samburu Ethnic Community. African Journal of Business and Economics,
1 (1): 110-121.
- Akama, J. S. & Kieti, D. M. (2006). Efficacy of Tourism as a tool for sustainable local socio-economic development. A case study of Mombasa, Kenya. African Journal of Business and Economics, 1 (2): 93-105.
- Akama, J. S., Kieti, D. M., Nyakaana, J. & Ssengendo, H. (2006). Lake Victoria wetlands as contested resources and the role ecotourism can play in wetland conservation and poverty reduction: a case study of Nyando wetlands in Kenya
and Sango Bay wetlands in Uganda. Tourism and nature in Africa. Thematic proceedings of ATLAS Africa Conference. 1: 61-70.
- Kieti, D. M. & Akama, J. S. (2005) Wildlife Safari Tourism and Sustainable Local Community Development in Kenya. Journal of Hospitality and Tourism, 3 (2):71-81.
- Akama, J. S. & Kieti, D. M. (2003) Measuring tourist satisfaction with Kenya’s wildlife safari: a case study of Tsavo West National Park. Journal of Tourism Management, 24 (2003):73-81.
Reviewed conference proceedings
- Magio, K. O., Kieti, D. & Valder, V. (2015). The dynamics of learning and applying research skills among tourism graduate student. ATLAS Africa conference publication. ISBN: 978-90-75775-76-1.
Conference Keynote Presentation
- Presented a keynote speech on ‘Emerging trends and innovative developments in the tourism industry in Kenya during the 6th International Conference on Cultural and Tourism Innovation: Integration and digital transition held between
12-15 June 2019, Athens, Greece
- Presented a keynote speech on ‘Service excellence: Dealing with the dynamics of customer service in the Hospitality sector’ during the 55th EUHOFA International Congress, Nairobi: 29th November 2016.
- Presented a keynote speech on ‘Tourism and Development in Africa’ during the 1st School of Business International Conference (SoBIC) held at Karatina University on 15th to 17th June 2016.
- Kieti, D. (2017). An empirical analysis of tourism demand for Kenya. A paper presented at the 10th ATLAS Africa Conference held at Moi University, Kenya (7th -9th, June 2017).
Invited conferences/ seminar presentations
- Kieti, D., Jensen, O. & Amo, B. W. (2017). Tourists’ understanding and experience of nature through the lens of local Maasai way of living. A paper presented at the 10th ATLAS Africa Conference held at Moi University, Kenya (7th
-9th, June 2017).
- Mhango, J. M., Kieti, D. & Korir, J. (2017). Factors influencing the choice of lakeshore resorts for conferences at Senga Bay, Malawi. A paper presented at the 10th ATLAS Africa Conference held at Moi University, Kenya (7th -9th,
June 2017).
- Kieti, D. (2016). Tourism and Development in Africa. A paper presented at the 1st School of Business International Conference (SoBIC) in Karatina University (15th -17th June 2016).
- Kieti, D., Olubulyera, P. K. & Ipara, H. (2015). Implications of Gender on local residents’ attitudes towards cultural tourism development. An analysis from Kogelo, Kenya. A paper presented at ATLAS Africa Conference in Dar es
Salaam, Tanzania (3rd -5th June 2015).
- Momanyi, S., Ipara, H. & Kieti, D. (2015). Contribution of Gold-Eco rated lodges to Poverty Reduction among local residents in Maasai Mara and Amboseli National Park, Kenya. A paper presented at ATLAS Africa Conference in Dar es
Salaam, Tanzania (3rd -5th June 2015).
- Kiptanui, R. D., Kieti, D. & Odunga, P. (2015). Attitudes and perceptions of tourism host community towards tourism development as a strategy for poverty alleviation in Baringo County, Kenya.
- Kieti, D. M. (2013) Education and market demand, are they in tandem? A paper presented in 1st Annual Naivasha Business Tourism and Investment Expo on ‘Harnessing Opportunities at the County level; getting the act right the first
time (9th August 2013).
- Kieti, D. M. & Okello M. O. (2013) Overcoming challenges facing domestic tourism in Kenya. A paper presented in a seminar on ‘The concept of Heritage and some touristic sites in Kenya’ (18th July 2013).
- Matiku, S., Kieti, D. M. & Mugo, T. (2013) Is Iweto (woman to woman marriage) a solution for barrenness among the Kamba Community in Nyanzasu Village, Machakos County. A paper presented at ATLAS Africa Conference in Kigali, Rwanda
(2nd to 5th June 2013).
- Kieti, D. M. (2012) Kenya’s Domestic Tourism: Motivation, Development and Trends. A paper presented at IFRA seminar, Kenya (20th July 2012).
- Manono, G. O., Kieti, D. M. & Momanyi, S. (2012) Adaptation strategies to climate changes: Challenges and opportunities for tourism and natural resources managers in Kenya. A paper presented at IV International Wildlife Congress
held in Duban (7th to 12th July 2012).
- Kieti, D. M and Magio Kennedy (2011) Tourism as a tool for enhancing environmental rehabilitation: Transforming former quarries to man-made parks. A case study of Haller Park, Mombasa- Kenya. A paper presented at the ATLAS conference
in Uganda (6th to 8th June 2011).
- Kieti, D. M and Matiku, Susan (2011) Participation of women in the production and consumption of tourism cultural products: The case of Katangi Women Basket Weavers in Machakos, Kenya. A paper presented at the ATLAS conference
in Uganda (6th to 8th June 2011).
- Kieti, D. M, Kiecha, C., Ongaro, S., Rotich D. & Kangogo, M. (2009)The quest for sustainable SMTEs in the Mid-Rift Region, Kenya. A paper presented at ATLAS Conference in Botswana.
- Kieti, D. M., Jones, E. and Wishitemi, B. E. L (2006) Micro-level understanding of poverty: Lessons for poverty reduction agenda in Kenya. A paper presented at Moi University 2nd Annual International Conference.
- Kieti, D. M. and Manono, G. O. (2006) Wildlife conservation through community empowerment. A paper presented at Moi University 2nd Annual International Conference.
- Kieti, D. M., Jones, E. and Wishitemi, B. E. L (2005) Voices of the Poor: Lessons for Tourism development in Kenya. A paper presented at ATLAS Conference, Mombasa-Kenya.
- Kieti, D. M. (1998) Evaluation of Service Quality in Kenya’s Cultural Attractions: A case study of National Museum- Kenya. A paper presented at ATLAS Conference, Mombasa-Kenya.
- Kieti, D. M. (1998) Development of Nature-based tourism in Western Region of Kenya. Paper presented at the Department of Tourism Seminar Series- Moi University.
Presentations for the 7th Moi University Annual International Conferences
- Magio, K. O., Kieti, D. M., Kipruto, N. and Rotich, D. (2011) Strategic alliances between the Kenya Tourism Board and Inbound Tour Operators in marketing Kenya as a tourist destination. A paper to be presented at Moi University
7th Annual International Conference 6th to 9th September 2011
- Magio, K. O., Kieti, D. M., Omondi R., and Manono, G. (2011) Slum Tourism in Kibera: Philanthropic travel or organised exploitation of poverty. A paper to be presented at Moi University 7th Annual International Conference 6th to
9th September 2011
- Kieti, D. M., Momanyi, S. O. and Mutie, K. Isaac (2011) Determining the potential of Universities as holiday destinations: A case study of Chepkoilel University college. A paper to be presented at Moi University 7th Annual International
Conference 6th to 9th September 2011
- Kieti, D. M., Mutie, K. Isaac and Momanyi, S. O. (2011) Community conservation paradigm: the case study of Mwaluganje Elephant Sanctuary and Il Ngwesi Group Ranch. A paper to be presented at Moi University 7th Annual International
Conference 6th to 9th September 2011
Presentations for the Moi University 11th International Conference
- Juma, O. L., Kieti, D. M and Imbaya, B. O. (2016). Relationship between Nature Interpretation Techniques, Stakeholders’ Attitudes and Visitor Management Outcomes in Kakamega Forest National Reserve, Kenya. A paper to be presented
at Moi University 11th Annual International Conference 13th to 15th September 2016.
- Konosi, J., Maru, L. and Kieti, D. M. (2016). Effects of Work-Related Stress on Employee Performance in Selected Hotels and Restaurants Within Eldoret Municipality, Kenya. A paper to be presented at Moi University 11th Annual International
Conference 13th to 15th September 2016.
- Onyuna, A., Kieti, D. M and Sulo, T. (2016). Employee Perceived Effects of Food Handling Practices on Food Safety at Production Stage in Catering Units of Moi University-Eldoret, Kenya. A paper to be presented at Moi University
11th Annual International Conference 13th to 15th September 2016.
Conferences & Chapters
- 2020 COL workshop on Online course design and development held at The Noble, Eldoret between 17th and 21st February 2020
- 2019 2nd Stakeholders’ workshop on the theme “How pro-poor is rural tourism in Kenya? Exploring Methodologies for Sustainable models of Social, Economic and Cultural inclusiveness held at The STHEM guest house, Moi University,
Eldoret on 26th to 30th August 2019
- 2019 6th International conference on Cultural and Tourism Innovation: Integration and digital transition held between 12-15 June 2019, Athens, Greece
- 2019 1st Stakeholders’ workshop on the theme “How pro-poor is rural tourism in Kenya? Exploring Methodologies for Sustainable models of Social, Economic and Cultural inclusiveness held at The Clarion Hotel, Nairobi on 4th to 7th
March 2019
- 2017 10th ATLAS Africa Conference held at Moi University on 7th to 9th June 2017
- 2016 ISO 9001:2015 Transition Course held in Eldoret on 21st to 22nd November 2016
- 2016 Moi University 11th International Conference held at Moi University on 13th to 15th September 2016
- 2016 Sino Africa International Symposium on Textile and Apparel and Sino-Africa Cultural Exchange Forum 2016 held from 2nd to 3rd August 2016 at Sai Rock Beach Hotel & Spa, Mombasa, Kenya.
- 2016 1st School of Business International Conference (SoBIC) held at Karatina University on 15th to 17th June 2016
- 2016 Training of Trainers on Community Based Tourism held at Moi University on 9th and 10th June 2016
- 2016 SU-TOUR Training on CBT Business Innovation and Training Skills held at Moi University on 10th June 2016.
- 2015 ATLAS Africa Conference 2015 held at University of Dar es Salaam, Tanzania between 3rd and 5th June 2015
- 2015 Effective Supervision for Quality and Timely Completion of Postgraduate Studies workshop held on 27th March 2015
- 2013 Pedagogic Skills Development Training held at Minata Hotels, Webuye on 25th-26th October 2013
- 2013 The concept of Heritage and some touristic sites in Kenya- Seminar held on 18th July 2013 at IFRA, Nairobi
- 2013 ATLAS Africa Conference 2013 held at Kigali, Rwanda
- 2012 Open and Distance Module evaluation workshop in Pine Tree, Eldoret
- 2012 Domestic tourism in Kenya-seminar held on 20th July 2012 held at IFRA, Nairobi
- 2011 ATLAS Africa Conference 2011, held at the University of Makerere, Uganda
- 2011 Tourism Stakeholders Training Workshop in Hotel Sirikwa- Eldoret
- 2011 Bachelor of Tourism Management curriculum workshop in Nairobi- Bazaar Plaza
- 2010 Research methodology workshop held at West Breeze Hotel, Nairobi
- 2009 Pro-poor Tourism workshop held in Kigali, Rwanda
- 2009 Training of SMTEs in the Mid-Rift Region, Kenya
- 2009 Land Use Options in the Lake Victoria Region held in Zanzibar
- 2007 Land Use Options in the Lake Victoria Region held in Kigali, Rwanda
- 2007 Ecotourism Training of Trainers workshop held in Kisumu, Kenya
- 2007 Curriculum review workshop held in Kisumu, Kenya
- 2007 ATLAS Africa Conference 2007, held in University of Makerere, Uganda
- 2006 Tourism Marketing in the 21st Century workshop held in Silver Springs, Nairobi
- 2004 Curriculum review workshop held in Blue York Hotel, Busia, Kenya
- 2004 ATLAS Africa Conference 2003 held in Arusha, Tanzania
- 2003 Kenya’s Tourism Policy development workshop held in Wagon Hotel, Eldoret
- 2002 National Tourism Stakeholders Workshop held in New Stanley Hotel, Nairobi
- 2000 ATLAS Africa Conference held in White sands hotel, Mombasa, Kenya
- 2000 Curriculum review workshop held at Nicholus Stem pastoral Centre, Kakamega, Kenya
- 1998 Curriculum and Thematic workshop held at Severin Sea Lodge, Mombasa, Kenya
